The online store reserves the right to freely modify or revise the terms, conditions of transactions, prices and products, whenever it deems necessary, without notice, through the pages of this online store.
This website is the intellectual property of private company NPC Crafting. Any information (such as text, images, graphics) contained in the online store may not be used for any commercial use unless otherwise provided by law. It is illegal to copy, reproduce, modify part or all of the contents of this website without the prior written consent of Private company NPC Crafting.
Customers’ personal data are used, based on law 2472/97, exclusively for the execution and proof of their orders. This data is not transmitted to third parties.
Private company NPC Crafting respects your privacy and is fully in line with the Greek and European GDPR regulations.
This Privacy Statement informs you about our privacy practices, the options available to you for how you collect information about yourself and your online business, and how you use them. This statement is immediately available from our home page https://www.npccrafting.com/ and at the bottom of each page of the npccrafting.com web site
In developing our npccrafting.com privacy policies and standards, we adhere to and adhere to all key principles and frameworks worldwide, including the OECD Guidelines for the Protection of Privacy and Transboundary Flow, of EU Directive 95 / 46 / EC, the Privacy Framework for Asia-Pacific Economic Cooperation and the Madrid Resolution on International Standards on Privacy.
Private company NPC Crafting has also established a set of binding corporate rules, which have been approved by all data protection regulators in the European Economic Area. The rules ensure the appropriate protection of the personal data of the covered persons in the European Economic Area during their processing by any of the entities of Private company NPC Crafting.
Private company NPC Crafting is committed to resolving complaints related to privacy and the collection or use of personal information. Private company NPC Crafting further undertakes to report any unresolved confidentiality complaints by EU citizens or residents regarding the transfer of their personal data within the authorities to an independent dispute resolution mechanism.
Private company NPC Crafting collects personal data of its visitors / users, only when they themselves voluntarily provide them. Personal information is information that can be used to identify or communicate with a person as well as other information relating to that person. The administrator may use this information for informational purposes or to make suggestions for new offers, unless the latter so wishes. The administrator of the website will not make available for sale or otherwise transfer or disclose personal data of its visitors / users to third parties, not related to Private company NPC Crafting, without the consent of the visitor / user, with the exception of the application of relevant legal dictates and to the competent authorities only.
Object of this privacy statement
Links to non-npccrafting.com websites
Npccrafting.com may send you informative e-mail or print content relevant to your specialty, and we may also provide social media capabilities that allow you to share information on your social networks and interact with npccrafting.com on a variety of social media sites. networking. Using these features may result in the collection or sharing of information about you, as appropriate. We encourage you to review the privacy policies and settings of the social networking sites you interact with to ensure that you understand what information may be collected, used and disclosed by those sites.
Collection of personal information
Npccrafting.com collects, exports and uses personal information in order to better serve you and personalize your experience and interaction with the Company. This collection is done after proper notification and securing your consent and with the necessary procedures of data protection authorities, where required.
Npccrafting.com may collect personal information from you to complete various transactions, such as:
product or service orders, activations and registrations
profile creation and user verification
requests for information
subscriptions to marketing or support services
participation in competitions or surveys
The types of personal information you provide to us may include: contact information such as your name, address, telephone number and e-mail address, other unique information such as user IDs and passwords, product and service preferences, contact preferences. Npccrafting.com may provide your corporate contact information from a designated entity within your business or Company. If you post, comment, express interest or complaints or share personal information, including photos, on any public forum on a npccrafting.com site, social network, blog or other such forum, you should be aware that any information you submit may be readable, is viewed, collected or used by other users of these forums and may be used to communicate with you, send unsolicited messages or for purposes not controlled by you or npccrafting.com.Private company NPC Crafting is not responsible for the personal information you choose to submit to such forums.
In addition to the information you provide, npccrafting.com may also collect information when you visit a npccrafting.com website, a web-based application, or a website that is “supported” by another company. of npccrafting.com, through automated data collection tools, which include web warning signs, cookies and embedded web links. These tools collect specific traffic information that your browser sends to a web site, such as the type and language of the browser, the access times, and the address of the web site from which you went. They may also collect information about the Internet Protocol (IP) Address, your device unique identifier, your transfer behavior through links (that is, the pages you view, the links you follow, and other actions you take in relation to sites). npccrafting.com or supported web sites), as well as product information. Npccrafting.com may also use some of the automatic data collection tools for specific emails and communications that it sends and therefore may collect information using these tools when you open the email or click on a link contained in it. . To learn more, read how npccrafting.com uses automated data collection tools.
A cookie is a small data file that is transferred from a web page to your computer. Npccrafting.com and our partner services send cookies when you browse our website. By accepting our cookies you give us access to information about how you use our website, which may be used by us and / or our partners, anonymously to personalize your browsing.
The two (2) types of cookies we use are:
-Session cookies: do not remain on your computer after closing the browser
-Persistent cookies: They remain on your computer until you delete or expire them.
Most browsers automatically accept cookies, but you can refuse them by configuring your browser settings.
Payment by credit / debit card
During the ordering process in our online store, you can pay with your credit or debit card through the secure payment system of Viva Wallet. Payment is also possible through the PayPal system.
Payment by direct deposit in a bank account
Make your payments directly to our bank account.
Please use your order ID as proof of payment.
Private company NPC Crafting offers you the following shipping and payment methods. The products are shipped all over Europe. In particular, the shipping methods are the following:
1. Shipping by Courier Company (Courier)
This shipping method concerns products of small volume and weight, which can be sent by courier throughout Greece.
The cost is calculated automatically by filling in the necessary data.
2. Shipping by arrangement
Shipment by arrangement concerns products of larger volume and weight and which are unprofitable or impossible to send by courier.
Immediately after your order, we will contact you to agree on the shipping method, always guided by the most advantageous solution for you both in terms of the financial part, as well as the faster delivery of your products.
For delivery within Attica 2-7 working days.
For delivery to big cities, province, islands 3-10 working days.
For inaccessible areas and remote islands, 5-12 working days.
If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products to you within the predetermined time, we will inform you by e-mail or by phone.
Our name is Private company NPC Crafting and is located at Praxitelou 2 in Athens, with Postal Code 10562.
– Email: firstname.lastname@example.org
GUARANTEE – RETURN POLICY
You have the right to return the received product within 14 calendar days and request its replacement with another size or another product. We emphasize that the date of dispatch of the returned product is considered the one indicated by the courier on the receipt, for the control of the deadline.
Return costs are borne by the person making the return.
In any case the returned products must be in the condition received by the customer. This means:
Do not have damage and their packaging should be the ones that normally accompany the product.
To be in excellent condition with their factory packaging (box or jelly).
Be accompanied by all the documents with which the product was delivered (eg Retail Receipt, Invoice, etc.).
If the above conditions are met, you are free to send it back to us for replacement, after first contacting our customer service department. Otherwise we reserve the right not to accept the return.
It is clarified that changes are always made to the current price of the product with the extra charge listed above. In case the new product you choose has a lower price than the one you return, you are entitled to a discount coupon, worth equal to the difference that results. Refunds for the above case are not made.
Return of defective products
In cases where, through proven fault of Private company NPC Crafting, defective products were sold or by mistake in receiving the order, in the invoicing, in the shipment, damaged during transport, with poor packaging, etc. then Private company NPC Crafting assumes full responsibility for the replacement, the return cost (in which case it will deposit the corresponding amount of expenses in a bank account that will be indicated to it), as well as the remittance costs.
In order to determine if the product is defective you should send us an email at email@example.com photos of the product, showing the problem in as much detail as possible, in order to be checked by the competent department of the company. If you send us the product without following the above procedure, you will be fully charged all the costs of transporting the product, in addition to those that arise, as well as our company reserves the right to refuse to receive it. The terms of return remain the same as those mentioned above.
Refusal to Receive
In case you place an order, it is sent to you and you refuse to receive it, you are fully charged the shipping costs which are 10 €.
5 € for the shipment of the order from us to you and 5 € for the return of the order from you to us.
Order cancellation – Right of withdrawal
It is possible to cancel your order in the following cases:
Before sending the product: Cancellation is possible by sending an e-mail to firstname.lastname@example.org. In case the cancellation is made after the shipment of your order, you will be charged with 10 €, an amount that concerns the shipping costs (5 € for the shipment and 5 € for the return of the product).
Upon receipt of the product you can exercise your right to withdraw, within 14 calendar days from the day of receipt of the product. It is clarified that in order to proceed with the return of the product, the conditions mentioned regarding the damage of the returned products, etc. must be met.
Within 14 calendar days from the day you received the product, you have the right to return it and get your money back. The refund is always made at the original purchase price of the product, minus 10 € relating to shipping costs (5 € for shipping and another 5 € for the return of the product, an amount which we do not charge our customers upon delivery of the order, provided that they do not make use of the right of withdrawal). The deposit of your money will be made within 14 working days from the moment we receive the products to be returned and if they meet the conditions for returned products.
You can return the products of an order within fourteen (14) days from the day of receipt. The costs are borne by the customer. The product must be unused and its packaging in its original condition.
Availability is listed on the page of each product and depends on the official dealerships. In any case, the online store does not accept the order and therefore the money, if the product is not available.
REMINDER OF THE SUPPLIER’S OBLIGATIONS FOR REAL DEFECTS
The customer is entitled, within the legal timeframes and regardless of the right of unjustified withdrawal within fourteen (14) days of the provisions of Law 2251/1994, to exercise his statutory rights due to a product defect, by submitting a direct request to the Private company NPC Crafting.
The assignment or transfer of rights regarding the defectiveness of the products is excluded.
Our company deals with customer complaints with special attention and understanding and takes care to provide solutions as soon as possible.
AFTER SALE SERVICE AND COMMERCIAL WARRANTIES
All our products are accompanied by the guarantee of the official Greek delegations and our staff is at your disposal in any issue that may arise regarding the guarantee and after-sales service.
The prices include VAT and until the full amount of the product is paid, the ownership remains with the company. The listed prices refer to purchases from our online store. The Company has the right to change prices on a daily basis, without any notice, if deemed necessary, in the context of the market and its overall policy.
LIMITATION OF LIABILITY
The online store in the context of its transactions through it is not responsible for further damages that may arise from the execution or not of the orders or from the delay of execution, for any reason. The online store can provide no guarantee for the availability of the products, but undertakes to inform the customers in time about the non-availability. In no case is the store liable or criminally liable for any damage (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, lost profits, monetary satisfaction, etc.) that may a visitor to the online store or a third party due to a reason related to the operation or not and / or the use of the website and / or inability to provide services and / or products and / or information available from him and / or from any non- permitted third party interventions in products and / or services and / or information available through it. The online store is committed to the accuracy, truthfulness and completeness of the information provided, both in terms of its identity and the transactions provided through it. The online store is not responsible and is not liable for errors due to inadvertence when entering electronic data in the store.
Visiting the website presupposes the unconditional acceptance of the above te